Shipping & Delivery
Free standard shipping
We offer free standard shipping to the United States, United Kingdom, Canada and Australia where the selected product and delivery address are serviceable. We do not currently ship to other countries.
Delivery estimates
Supplier transit estimates vary by product, colour, destination and available shipping route. Recent tracked US estimates were:
| Product | Supplier transit estimate |
|---|---|
| NomadPup Expandable Carrier | 7–14 days |
| CityStride Hands-Free Reflective Leash | 9–16 days |
| SipTrail Travel Water Bottle | 6–13 days |
These are supplier estimates, not guaranteed arrival dates. Order processing, customs and local delivery delays can add time. Products in one order may arrive separately.
For Canada, Australia or the UK, or a time-sensitive trip, contact us with your destination and selected variant before ordering so we can confirm the current route. Some variants may not have a shipping service to every address.
Tracking and support
Tracking details are provided when available after dispatch; tracking updates may take time to appear. Contact support@petshub.shop if you need help with an order.
Currency
Prices shown in other currencies are estimates. All orders are charged in USD at checkout. Your bank may apply its own exchange rate and fees.
See our Picky Pet Guarantee for refund help.